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Returns Policy

We hope that you are happy with your Unique me purchase, if for some reason you are not completely happy with your purchase you can return items to us within 14 days of receipt of your order. Please note items must be returned within this time-frame and be in a saleable condition. This means returning the item to us in its original condition, unused, in its original packaging, with garment tags still attached. It is our policy to return goods to purchaser if we suspect that any item has been used or worn, are soiled damaged or smell of smoke or any other odour.
Lynda 0871263667 or Karolina are available during working hours, should you need any further information. You can also email us at sales@uniqueme.ie if you have any further queries.

Our Returns Process:

  • Repackage the item(s) you wish to return in their original condition, in their undamaged packaging.
  • Email us on sales@uniqueme.ie and await a reply to authorise the return. 
  • Please ensure that the package is sealed properly.
  • Post the parcel at any Post Office. We advise that you obtain proof of postage via registered post. Please hold on to this proof of postage until you have received your refund.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@uniqueme.ie

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@uniqueme.ie. and send your item to:
Unique me
Karolina Lewicka
21 Hazelbrook
Parcnagowan
Kilkenny
R95H6D3


Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Returns Address 
To return your product, you should post your product to:
Unique me
Karolina Lewicka
21 Hazelbrook
Parcnagowan
Kilkenny
R95H6D3

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